• PC and notebook orders placed and not collected within 7 days will be cancelled. A handling fee of R300.00 will be charged for all PC and Notebook cancellations.
• Faulty equipment is to be returned to Dex Computers Pretoria Only!
• Rejection of quotation for repair will be charged at R150.00
• Component orders places and not collected within 5 days will be cancelled.
• Prices are subject to change without prior notice.
• All products stay will stay the property of Dex Computers until fully paid for.
• All transactions are cash or EFT only.  Proof of payment is required when payment has been made by EFT.

WARRANTY

• All Media and Consumables do not carry any warranty.
• All products carry a 12-month warranty,unless specified otherwise.  The warranty period is only calculated from original date of purchase.
• Notebook & UPS batteries only carry a 3 month warranty.
• Items that can be repaired will not be swapped out, this will include all monitors, PSU's, cases, speakers, scanners, UPS's, CD-Roms, DVD’s, CD-RW’s and stiffy drives.

The following will result in the warranty being void :

• If any item is defective and returned within 48 hours of purchase, it will be replaced after being tested and found to be faulty.
• Should your machine be booked in for repair, please ensure that your hard disk is backed up before sending your machine in to Dex Computers. Dex Computers will not be held liable for any kind of data loss what-so-ever.
• Any repair time given by Dex Computers is merely an estimate and Dex Computers will not be bound by it.
• All Samsung, HP, Epson and Lexmark printers / monitors will only be accepted by Dex Computers for warranty purpose within the first 7 days from date of invoice. Thereafter, the products must be taken to the relevant service centres for all after-sales support.